Return Policy
## Our Commitment to Quality
At our shop, we take pride in every component we source, every part we verify, and every order we carefully package. We specialize in high-performance Japanese automotive parts, many of which are rare, specialty items sourced directly from trusted manufacturers and suppliers.
## All Sales Are Final
**Due to the specialized nature of our inventory, all sales are final.** We do not accept returns or exchanges except in cases of manufacturer defects or shipping damage.
### Why This Policy?
Our strict return policy exists for several important reasons:
- **Specialty Performance Parts**: Many items we carry are application-specific performance components that require professional installation and tuning.
- **JDM & OEM Heritage**: We source rare and limited-availability parts that cannot easily be restocked once sold.
- **Quality Assurance**: Every part is inspected before shipment to ensure it meets our exacting standards.
- **Custom Orders**: Some items are special-ordered specifically for your vehicle's requirements.
## Before You Purchase
We strongly encourage you to:
- **Verify Compatibility**: Double-check that the part is compatible with your specific make, model, and year using our vehicle compatibility filters.
- **Review Specifications**: Carefully read all product descriptions, part numbers, and technical specifications.
- **Ask Questions**: Contact us before ordering if you have any questions about fitment, installation, or compatibility. Our team is here to help ensure you order the correct parts.
- **Consult a Professional**: For complex performance upgrades, we recommend consulting with a qualified automotive technician.
## Manufacturer Defects & Shipping Damage
While we do not accept returns for change of mind or incorrect orders, we stand behind the quality of every product we sell:
- **Defective Items**: If you receive a part with a manufacturer defect, please contact us within 48 hours of delivery with photos and a detailed description.
- **Shipping Damage**: Items damaged during shipping must be reported within 24 hours of delivery. Please retain all packaging materials for inspection.
- **Resolution**: Verified defects or shipping damage will be handled on a case-by-case basis through replacement or manufacturer warranty claims.
## Need Assistance?
**Before placing your order**, if you have any questions about:
- Part compatibility with your vehicle
- Installation requirements
- Technical specifications
- Product availability
Please don't hesitate to reach out. We're committed to helping you select the right parts the first time.
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**We appreciate your understanding and your business. Our goal is to provide you with authentic, high-quality performance parts that elevate your build to the next level.**